Privacy Policy

Who we are

We are The Horse Spirit Project CIC and our website address is: https://horsespiritproject.co.uk/

The Practice will always make it clear to you when we collect your personal information and will explain to you what we intend to do with it and how long we store it

For the purpose of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)) , the data controllers are Maya Gagni and Shirani Situnayake.

Website

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Contact forms

We will use the information you send to us via the contact form to answer your enquiry.  We will not store any of that data after we have answered your enquiry.

Cookies

A cookie is a small piece of data that our website asks your browser to store on your computer or mobile device. Generally, it contains certain information that is not personally identifiable to you, but is used to improve your web experience.

See our Cookie Policy for details on how we use Cookies and how you can control what data is stored.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your website data with

We value your data and protect it in line with industry and GDPR best practices. We do not sell or share in any way any personally identifiable information with any other organisation or person. To help us improve your experience on this website and the usefulness of our content, we do collect anonymous data about how you use our website. Our Cookie Policy tells you how you can opt-out.

Sharing your information and Confidentiality agreement

Maintaining a confidential services at the Practice is paramount to our work.

The Practice will only share your information in the following circumstances:

  • If you have given us explicit consent for information to be disclosed to a specific person or organisation.
  • If you, your counsellor, or someone else is in serious danger
  • If the counsellor would be liable to civil or criminal proceedings if the information were not disclosed.

Consent to disclose information will be sought whenever possible.

Click here for a copy of the Contract you will be asked to sign which contains further information about the limitations of our Confidentiality agreement.

Accessing your information – Subject Access Request (SAR)

What is a subject access request?

Under the Data Protection Act 1998 an individual has the right to request all personal data that a Data Controller holds about them by making a subject access request. The Data Protection Act gives Data Controllers 40 calendar days to complete a subject access request. This time starts from the day we receive a clear request and enough identification to be sure that the request is from the data subject. Once this information has been received the designated Data Controller (your counsellor) will contact you to acknowledge that the 40 day period has started.

You can make a request to access your personal information by filing a SAR form and e-mail it to mayanayake1@talktalk.net for the attention of your counsellor.

Click here to download a SAR form.

Your rights to rectification and erasure

You have the right to ask us to rectify any information we hold about you and to delete them including your personal information that is no longer relevant to original purposes – for example when the therapeutic relationship has ended or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that we have a legal obligation to retain.

Your rights to data portability

You have the right to receive your personal information as previously provided, and to transfer this information to another party